Technical Support
A website is a living system that requires constant care to function properly. We ensure the site’s technical efficiency, continuous updates, speed control, and timely responses to maintain your site’s stability and effectiveness.
Constant care for stability
01
Technical Monitoring
We monitor the technical aspects of the site daily, check system stability, and keep track of any changes.
02
Continuous Protection & Updates
We update relevant themes and plugins daily, ensuring the site's constant protection against cyber attacks.
03
Quick Response
As soon as we receive a notification about a problem from our client, we begin working on resolving it and ensure that the site returns to proper functioning in the shortest possible time.
Our Approach
Problem Detection
The websites we provide technical support for are under constant monitoring by our team, which enables timely problem detection.
Targeted Diagnostics
For our team, every problem is unique. Before we start working on resolving it, we observe, investigate, and determine the source of the issue.
Effective Solution
After resolving the problem, our focus shifts to preparing recommendations to prevent potential issues in the future.
Invisible Care, Visible Results
Technical support service sometimes works unnoticeably, but the results are always visible. Ensuring website efficiency and security requires constant work, resulting in your site being consistently fast and secure.
24/7 Monitoring
Security Control
Backup Management
Speed Optimization
Plugin/Theme Updates
Immediate Problem Resolution
Preemptively Resolved Problems
We don’t wait for problems to occur on the website. As a result of our team’s 24-hour monitoring, we typically find potential issues before they appear and start working on preventing them.
Automatic Monitoring
We systematically and continuously control the technical efficiency of websites
Threat Prediction
We identify potential threats before they become real problems.
Speed Improvement
We notice speed issues in advance and start working on optimizing them.
Everything about Technical Support
Clients often have questions about how technical support works. We’re sharing answers to the most common questions.
In any situation, our developers start working on resolving the issue as soon as it's detected.
Technical support for WordPress websites is critically important as they require constant theme and plugin updates.
Website recovery is possible if backups are available.